Marketing Concepts has become a leader in the direct commerce industry by using the knowledge that comes from a 30-year history in direct marketing. Our philosophy is simple; we apply the knowledge and experience of our professional team to provide our customers with the services they need for maximum success and profitability.
Marketing Concepts provides a full-service Customer Contact Center. Our Midwest based Contact Center team is trained and motivated to increase sales and treat your customers with the utmost respect and care. We understand the value of treating your customers right each and every time they make contact. Our Contact Center services include Call Center, Mail, Email, and Chat.
Demanding consumers require companies to focus on the expanding challenges of multi-channel marketing. Integrated systems with integrated strategies require insight into creating the best marketing solutions and techniques to generate and track consumer response and loyalty. Marketing Concepts knows how to create and manage those strategies and solutions across channels.
Catalog Design & Production
With over 60 years of combined direct marketing experience, Marketing Concepts understands the importance of thoroughly researching your target audience, evaluating your competition and testing your market to get the most responsive, effective pieces that will generate downstream sales as well as immediate results.