Marketing Concepts is a fast-paced, e-commerce and software solutions provider committed
to our clients and our employees. We're looking for professionals who want to contribute their
knowledge and talents to creating life time relationships with our customers while helping to create
a positive and fun atmosphere in which to work.
SUBMISSIONS
If you're interested in joining our team, send us an email at HR@marketingconcepts.com.
Please include the name of the specific position in which you are interested in along with your resume and salary history. Please see the
current available positions in our Spicer, Minnesota or Delray Beach, Florida locations below. Attn: Careers at Marketing Concepts! Email:hr@marketingconcepts.com Phone: (320) 796-6245 Fax: (320) 796-6036 Mail: 130 Lake Ave * PO Box 152 * Spicer, MN 56288
Health Insurance, 401K Match Program, Flexible Spending, Paid Time Off -- Vacation and Personal, Group option of Life/STD/LTD/Dental
SEARCH ENGINE MARKETING MANAGER
Primary Purpose
To ensure that client websites have optimal keyword/phrase research, site structure, page construction, content and SEO copywriting. To supervise and direct the work of Search Engine Marketing Assistants and Search Engine Marketing Coordinator.
Reports to:
Connie Chappell, Marketing Manager
Job Responsibilities
Hands-on optimization, including keyword/phrase research, site structure, page construction, content and SEO copywriting
Optimize web site components including title tags, meta-descriptions, keyword density, internal linking, site map, etc.
Manage and oversee SEO Projects
Research the latest search engine algorithms, rules and trends
Maintain search service client relationships
Customize Search Engine Marketing strategy plan based on each client's Business to target goals and objectives
Manage clients budget and expectations
Monitor and analyze performance reports
Develop and execute on strategic recommendations that drive revenue and enhance the search marketing efforts of clients
Required Skills
Minimum 3+ Years experience in Search Engine Marketing
Experience of search engine technologies (algorithms, ranking strategy and industry trends)
Proficient with SEO reporting and web analytics tools
Ability to prioritize and strategize based on corporate goals
Strong project management and multi-tasking skills
Ability to use professional judgment, think creatively, and solve problems
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
Customer Service Representative must maintain a positive, optimistic attitude in an ever-changing environment. Individuals must be patient with themselves through the training process and bring that patience to the floor when dealing with customers that have sensitive issues. Individuals must be able to work well with others under stressful conditions. Punctuality, dependability and flexibility are very important characteristics.
Required Skills
Basic computer skills should include Windows based software. Strong written and verbal communication skills are a must. CSR must obtain good problem solving skills.
Primary Purpose
The primary purpose of a Customer Service Representative is handling the customer's calls with efficiency and customer satisfaction, including being responsive to the customer's needs and following through on outstanding issues. Our Contact center answers phone calls for six different companies. We do NOT do any out bound cold calling!! Customers are asking for pricing, wanting to place orders and verify the status of their orders.
Position Responsibilities
Handle each Customer Service issue thoroughly and accurately, follow up on calls that cannot be handled with one contact, address customer service emails, specialized training in at least two skill-sets, individual job duties that are assigned.
Work Hours
We have part time and full time day, afternoon and evening shifts available.
Benefits
A benefit package may or may not be available depending on the number of hours worked. Specific information may be requested from Human Resources.
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
This position is a key member of Marketing Concepts' web analytics and marketing team. It is an opportunity to work on a wide variety of projects with the ability to make recommendations for continuous improvement.
Key Responsibilities
Analyze multiple sources of data
Provide expert knowledge and insight into Marketing Concepts clients' online businesses and website customer behavior
Make recommendations for optimizattion of the online customer experience based on data and testing
Work with client account managers to provide them with necessary reporting on existing and new marketing initiatives
Meets with marketing team and clients to assess needs and relay appropriate insights
Job Requirements
Strong self-management skills
Fact-based problem solver
Ability to complete daily procedures and responsibilities without direct supervision
Must demonstrate good judgment and show respect for others
Strong organizational skills
Excellent written and verbal presentation skills
Strong persuasion skills
Educational Requirements/Experience
4-year degree in business, marketing or advertising
Equivalent experience considered
On-the-job learning opportunity for the right candidate
Technical/Functional Skills
Basic understanding of HTML
Strong research skills
Basic understanding of e-commerce websites
Excellent analytical skills
Able to multi-task in a fast paced environment with a willingness to learn new concepts
Knowledge of Google Analytics and search-engine marketing helpful but not manditory
Team/Leadership Skills Needed
Works effectively both independently and as a member of a team
Uses sound judgment to identify issues and escalates when appropriate
Resolves disagreements and conflicts constructively
Knows when to involve others
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
The Marketing Account Coordinator is responsible for maintaining a comprehensive program of marketing initiatives to ensure company and client standards are met and sales volume is increased.
Key Responsibilities
Establish and maintain excellent customer relations
Establish and maintain merchandising best practices
Drive business using merchandising and selling skills
Provide sales and service to include merchandising and training
Work with an existing team and take over direction of new client accounts
Job Requirements
Strong self-management skills
Ability to complete daily procedures and responsibilities without direct supervision.
Must demonstrate good judgment and show respect for others
Quick learner with excellent general computer/MS Office skills and Internet savvy
Excellent organizational skills
Ability to work independently or as a leader in a team environment
Self-motivated, ambitious and driven to succeed
Strong communication skills
Confidence to influence key decision makers at any level
Task oriented individual with the focus to complete business sales and marketing initiatives
Educational Requirements/Experience
4-year degree in business, marketing or administration preferred
Equivalent experience considered
Will mentor the right candidate
Successful Candidates Will Possess the Following Skills
Must demonstrate good judgment and show respect for others
Strong understanding of business operations
Demonstrate initiative with the ability to complete tasks without direct supervision
Demonstrate effective communication skills with all levels of customer employees and management
A team player with the ability to work with others to accomplish company goals
Able to multi-task in a fast paced environment with a willingness to learn new concepts
Show enthusiasm in job duties
Self-motivated and have a desire to contribute to the company's goals
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
Come join the innovative and dynamic team at Marketing Concepts as a Business Analyst. Apply your business experience and knowledge of the e-commerce industry to translate business/user requirements into systems requirements.
Responsibilities
General
Review and edit requirements, specifications, business processes and recommendations
Develop functional specifications and technical system design specifications for client engagements
Lead testing efforts and technical recommendation, complying with project standards
Ensure issues are identified, tracked, reported on and resolved in a timely manner
Work with client personnel to identify required changes and communicates changes to development team
Effectively implement supervisor comments/feedback and consistently delivers high-quality services to clients
Understand the components of running a fiscally successful project
Client Management
Develop relationships with client personnel that foster client ties and increases customer satisfaction
Evaluate alternative business solutions with project management
Manage client expectations effectively
Internal Operations
Suggest areas for improvement in internal processes along with possible solutions
Lead internal teams/task forces
Communication
Assist in the facilitation of team and client meetings
Deliver informative, well-organized presentations
Understand how to communicate difficult/sensitive information tactfully
Good working knowledge of Internet, Intranet, Extranet and client/server architectures
Understand interfacing of legacy and web-based systems
Identify critical issues and provide an extensive knowledge of emerging industry practices to resolve business conflicts
Push creative thinking beyond the boundaries of existing industry practices and client mindsets
Teamwork
Facilitate effective team interaction
Acknowledge and appreciate each team member's contributions
Required Skills
Excellent problem solving and communication skills
Able to analyze data and provide alternative solutions
Personality able to thrive in an atmosphere of change
Will train the right candidate with computer/internet savvy
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
We are in search of a Software Documentation Writer to work with our professional team of developers, product management team and users. Employee could work out of our Delray Beach, FL or Spicer, MN office.
Position Summary
The Documentation Writer will take ownership for creation and production of technical and end-user documentation for all software products. This person will plan, develop, publish, and maintain end-user manuals, system administrator manuals and installation guides, in print and online formats. This position requires strong interpersonal, written, and verbal communication skills, the ability to synthesize and organize information and a good understanding of software development.
Responsibilities
Design, write, produce and maintain software user documentation, update and install manuals and release notes
Work closely with both the Development & Support Departments
Acquire and maintain a functional and operational knowledge of products
Design and execute innovative documentation strategies
Coordinate documentation deliverables and production activities with internal and external organizations
Contribute to the software development process as it relates to the end-user
Qualifications
Excellent organization, communication and writing styles
Attention to detail
Grasp complex software and learn quickly
Bachelor's degree in English, Technical Writing or related field or at least three years of directly related experience
Experience creating product guides, administration manuals, user documentation and online help
Experience interacting with developers, product management and non-technical staff and users to analyze and interpret information needed to produce cohesive documentation
Proficient in MS Office products (MS Word, Powerpoint, Visio)
Willing to learn domain-specific concepts and terminology
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
We are in search of a Technical Writer/Documenter to work with our professional team of developers, product management team and users. Employee could work out of our Delray Beach, FL or Spicer, MN office.
Position Summary
Support the creation of a wide number of tangible products for use by the Ability Commerce user community.
Responsibilities
Design, develop and maintain production documentation programs including printed and online deliverables (Installation Guides, Administration Guides, user's Guides, Online Help, Release Notes, etc.)
Design, develop and maintain product training including sample scenarios, relevant training aids and interactive, web-based training content
Work with technical support and software engineers to develop and maintain user support materials such as knowledgebase content, troubleshooting aids and other relevant material
Design and implement documentation styles and templates
Technical Requirements
Technical knowledge and 3+ years of experience in the following
Planning and defining the content of documentation and training programs
RoboHelp and other Macromedia products (Flash or Captivate)
Microsoft Office products (PowerPoint, Word, Outlook)
Good organization skills
Ability to prioritize tasks to simultaneously handle several projects
Database experience a plus
Education Requirement
A degree in English, Journalism or Technical Communication with a minor or coursework in mathematics, computer science, operations research or a similar technical field.
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
We are in search of an experienced Quality Assurance Team Lead to work with our professional team of developers and programmers in either our Delray Beach, FL or Spicer, MN office.
Reports to:
M. Theresa Gentile, Sr. Manager, Product Development Supervisor
Responsibilities
Act as department team lead
Guide the department in new testing techniques
Contribute directly and provide consultation in the analysis, design and execution of effective QA prodedures
Test new products/software applications, product features, enhancements and fixes against product standards
Enter new defects into the defect tracking system and execute defect-specific tests as assigned in the defect tracking system
Log and retest defects
Participate in the design, testing and verification of Web server applications
Maintain documentation of test results, analyze test results and recommend corrective action
Develop, implement and document procedures for maintaining and or enhancing the integrity of systems applications
Responsible for the creation and execution of detailed test plans and scripts to verify software functionality and adherence to business requirements
Test functionality across system releases
Review business and IT documentation
Execute scripts to include progress reporting, defect tracking and risk assessments, as well as develop automated test scripts where appropriate
Identify requirements that need clarification in order to develop an appropriate test
Able to support load, stress, performance and reliability testing efforts and associated analysis
Interact with development staff to isolate and resolve website issues
Execute functional, application, regression and performance tests for new version releases
Normally receive no instruction on routine work, but will receive instructions on new assignments
Qualifications
Strong software testing experience. Must be familiar with QA test and bug reporting concepts
Proven teamwork skills with the ability to lead and support team efforts
Ability to write and flawlessly execute test plans. Able to write clear, concise and accurate documentation for both technical and non-technical audiences
Strong commitment to delivering high-quality products and providing excellent service to the customer
Strong interpersonal skills are required to interface with diverse groups such as end users, managers and support staff
Results oriented, organized, highly motivated and detail oriented with a high level of energy/high sense of urgency
Ability to prioritize, multi-task and work independently
Reliable
Skill Level
BS degree in computer science, information technology or a related discipline
Minimum of 3+ years experience in systems quality environment with 1+ year experience in QA Lead Role
Experience testing e-commerce sites a plus
Excellent analytical and problem solving skills
Excellent written and oral communication skills
Proficient in the use of Internet applications e.g. e-mail, web browsers
SQL query experience helpful
Although BS or MS is strongly preferred, it is not required. Relevant work experience and/or certifications may support the lack of a degree
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
We are in search of a Quality Assurance Analyst to work with our professional team of developers and programmers in either our Delray Beach, FL or Spicer, MN office.
Responsibilities
Develop and execute software test plans
Tests new products, product features, enhancements and fixes against product standards
Execute functional, application, regression and performance tests for new version releases
Enter new defects into the defect tracking system, execute defect-specific tests as assigned in the defect tracking system
Maintain documentation of test results
Analyze test results and recommend corrective action
Follows pre-established guidelines to perform the functions of the job
Normally receive no instruction on routine work, but will receive instructions on new assignments
Qualifications
Proven interpersonal and teamwork skills with a high level of energy/high sense of urgency
Strong commitment to both delivering high-quality products and providing excellent service to the customer
Ability to write and flawlessly execute test plans
Ability to write clear, concise and accurate documentation for both technical and non-technical audiences
Strong interpersonal skills are required to interface with diverse groups such as end users, managers and support staff
Results oriented, organized, highly motivated and detail oriented
Works well alone or as part of a Team
Exercises sound judgment at all times
Reliable
Skill Level
Undergraduate degree -- IS major preferred or equivalent experience
Excellent analytical and problem solving skills
Excellent organizational skills
Excellent written and oral communication skills
Proficient in the use of Internet applications, e.g. e-mail, web browsers
SQL query experience helpful
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
Microsoft Dynamics™ GREAT PLAINS TECHNICAL SALESPERSON
Seeking an experienced salesperson to work with our professional team This position is responsible for the demonstration of accounting solutions to prospective
clients as well as helping to determine what features should be added to new versions of Ability Financials (Interface to Microsoft Dynamics GP Software).
If you are experienced in Microsoft Dynamics GP and desire a career with a professional and exciting company, this is a great opportunity for you. Salary
negotiable, depending on experience.
Required Skills
Thorough knowledge of general accounting practices and procedures
One to three years experience with Microsoft Dynamics GP edition, training, support or
implementation experience desirable Microsoft Dynamics certifications a plus Proficiency with Microsoft Office Products
Non-Tech Skills
Excellent people skills, ability to take initiative, team-player
Travel
Up to 25% travel
Contact
Send Resume and Salary Requirements to:
Mail:
Marketing Concepts
Attn: Human Resources
130 Lake Ave PO Box 152
Spicer, MN 56288
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Marketing Concepts is an equal employment opportunity employer. This means that employment decisions are based on merit and business
needs and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability,
marital status, veteran status, or any other factor protected by law.
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