Marketing Concepts is a fast-paced, e-commerce and software solutions provider committed
to our clients and our employees. We're looking for professionals who want to contribute their
knowledge and talents to creating life time relationships with our customers while helping to create
a positive and fun atmosphere in which to work.
SUBMISSIONS
If you're interested in joining our team, send us an email at HR@marketingconcepts.com.
Please include the name of the specific position in which you are interested in along with your resume and salary history. Please see the
current available positions in our Spicer, Minnesota or Delray Beach, Florida locations below. Attn: Careers at Marketing Concepts! Email:hr@marketingconcepts.com Phone: (320) 796-6245 Fax: (320) 796-6036 Mail: 130 Lake Ave * PO Box 152 * Spicer, MN 56288
Sales and Customer Service Representative
Our Contact Center is open 24 hours a day, 7 days a week. We have positions for day, afternoon and evening shifts available at any given time. Part time or full time considered. Each Customer Service Representative will have a weekend shift.
Required Skills:
Basic computer skills including Windows based software, internet and email
Strong written and oral communication skills
Excellent problem solving skills
Customer service background preferred
Able to work at a fast pace and multi-task effectively
Punctual, dependable, flexible
Primary Purpose:
Handle customer calls for six different companies with efficiency
Provide customer satisfaction
Respond to customer needs and requests
Follow through on outstanding issues.
Position Responsibilities:
Handle each Customer Service issue thoroughly and accurately
Follow up on calls that cannot be handled with one contact
Address customer service emails
Specialized training in at least two skill-sets
Individual job duties that are assigned
Answer calls related to: pricing, placing an order, verify the status of an order, etc
• Work diligently to maintain service levels
Advantages:
No outbound calling, incentive pay-out biweekly if sales goals are met, set schedule, friendly environment, and casual dress.
Great Benefit Package:
Full-time benefits include: health insurance, 401K, flexible spending or cafeteria plan, vacation and personal time, holiday incentive.
Email resume to HR@MarketingConcepts.com
Position is contingent on satisfactory background check.
This is an in-house position in our Spicer, MN office. Remote workers need not apply.
EMPLOYMENT FORMS
Employment Application
86.5 KB PDF file
In PDF format
requires Acrobat Reader, free from Adobe Download Acrobat Reader
Marketing Concepts is an equal employment opportunity employer. This means that employment decisions are based on merit and business
needs and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability,
marital status, veteran status, or any other factor protected by law.
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