Marketing Concepts is a fast-paced, e-commerce and software solutions provider committed
to our clients and our employees. We're looking for professionals who want to contribute their
knowledge and talents to creating life time relationships with our customers while helping to create
a positive and fun atmosphere in which to work.
SUBMISSIONS
If you're interested in joining our team, send us an email at HR@marketingconcepts.com.
Please include the name of the specific position in which you are interested in along with your resume and salary history. Please see the
current available positions in our Spicer, Minnesota or Delray Beach, Florida locations below. Attn: Careers at Marketing Concepts! Email:hr@marketingconcepts.com Phone: (320) 796-6245 Fax: (320) 796-6036 Mail: 130 Lake Ave * PO Box 152 * Spicer, MN 56288
Microsoft Dynamics Great Plains Implementation & Support Analyst
Position Description
This position is responsible for providing software support and implementation services to clients, assisting with quality testing, and writing user documentation for our financial and manufacturing products including, but not limited to, our ISV product Ability Financials and Microsoft Dynamics GP, especially manufacturing and distribution series.
Responsibilities:
Project management of Microsoft Dynamics GP Manufacturing and Ability Financials implementations for new customers.
Implement and upgrade Microsoft Dynamics GP modules in which you are certified.
Train end users to effectively use all modules being implemented
Assist sales with product demonstrations
Assist sales with developing project time estimates and technical proposals
Research and Development
Solicit and compile client requests for features/enhancements
Evaluate and recommend process improvements
Evaluate feasibility of requests
Research and write product requirements
Customer Support
Monitor and respond to software support requests regarding Microsoft Dynamics GP Financials, Distributions, and Manufacturing series and Ability Financials via email and telephone.
Research problems using internal tracking system (TrackIt), internal training material and Microsoft websites.
Conduct needs analysis to match the clients’ needs to the existing software functionality
Document system processes
Participate in and present at Annual User Group Conference
Assist Marketing in developing promotional materials
Quality Assurance:
Write test cases for new features, update existing test cases for enhancements
Assist with testing of all new releases of Microsoft Dynamics GP and Ability Financials
Communicate problem reports to programming as needed
Documentation:
Gather all information necessary and update existing software documentation such as User's manuals, installation guides and on-line help files
Assist in Developing training materials
Software Releases:
Coordinate the release of all new versions of Microsoft Dynamics GP and Ability Financials
Certifications:
Work with supervisor to determine a schedule for additional certifications that should be obtained. A minimum of 1 certification per year is required.
Position Requirements:
Ability to relocate to Minnesota or Florida offices
Experience implementing manufacturing and distribution series of Microsoft Dynamics GP
Proficiency with Microsoft Office Products
Experience with Microsoft back office products (SQL Server, IIS, Windows Server, etc.)
Three years experience implementing accounting software
One years experience implementing Microsoft Dynamics GP
Strong knowledge of general accounting and/or general accounting experience
Excellent business writing and oral communication skills
High level of professionalism, integrity and commitment to quality.
Organizational skills and ability to multi-task, organize, prioritize and meet deadlines.
Demonstrated initiative and positive can-do attitude.
Ability to travel if required (some travel involved)
Preferred Skills:
Experience supporting or working with Release 9.0 or 10.0 of Microsoft Dynamics GP.
Microsoft Dynamics GP software certification in financials, distributions, manufacturing, installation and configuration areas.
Bachelors degree with emphasis in finance, accounting, business management/administration, or MIS/IT
6 month goals:
Obtain additional GP certification
Learn AF software - documentation is available
1 year goals:
Ability to perform needs analysis for prospects for GP and AF.
Ability to project-manage, implement and upgrade AF and Microsoft Dynamics GP modules in which you are certified.
Ability to QA Ability Financials
Ability to write technical specifications/requirements
Marketing Concepts is an equal employment opportunity employer. This means that employment decisions are based on merit and business
needs and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability,
marital status, veteran status, or any other factor protected by law.
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