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Marketing Concepts has become a leader in the direct commerce industry by using the knowledge
that comes from a 20-year history in direct marketing. Our philosophy is simple; we apply the knowledge
and experience of our professional team to provide our customers with the services they need for maximum
success and profitability.
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Contact Center
Marketing Concepts provides a 24/7 full-service Customer Contact Center. Our Midwest based Contact
Center team is trained and motivated to increase sales and treat your customers with the utmost respect
and care. We understand the value of treating your customers right each and every time they make contact.
Our Contact Center services include Call Center, Mail, Email, and Chat.
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Web Design & Development
Today, establishing a look for your business, your website and all your communications
is important in the challenge to be recognized by consumers. A lasting image is
the key to customer recognition. Marketing Concepts' talented team of design professionals
can create or enhance your company image to make sure your customers know and
recognize you across channels.
Even the most robust software products do not provide every functionality suitable or necessary
to keep up with today's fast paced web marketing needs. Marketing Concepts' team of web programmers
can help you create a website with the functionality you want and need to run your business.
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Marketing
Demanding consumers require companies to focus on the expanding challenges of multi-channel marketing.
Integrated systems with integrated strategies require insight into creating the best marketing solutions and
techniques to generate and track consumer response and loyalty. Marketing Concepts knows how to create and manage
those strategies and solutions across channels.
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TECHNICAL SOLUTIONS
Marketing Concepts offers a range of web hosting solutions from shared servers
to dedicated servers with full-redundancy. Our hosting packages include managing
your telecommunications and 24/7 customer support.
Some companies need help in handling systems integration and some companies simply want to outsource it all.
Marketing Concepts has different levels of "co-location" for Ecometry customers. From simple "house
and maintaining" to handling your HP to the max including testing code, setting up offers, or generating order
and credit card processing, we can do it all!
The rapid growth of today's technology requires skill and knowledge to provide complete and fluid service. Let the
professionals at Marketing Concepts help you manage your technology needs.
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PROFESSIONAL SERVICES & CONSULTING
Marketing Concepts provides project management services for operational projects of every description from implementing
a new software system, to helping you move your entire operation. We also offer consulting services available in almost every area of direct commerce.
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