FOR IMMEDIATE RELEASE
Contact: Mary Schnack
204-9834/800-529-7599
mary@prworks.ms
|
|
Marketing Concepts Delivers Customer Service Software for Wine Country Gift Baskets
|
Marketing Concepts has recently secured business with Wine Country Gift Baskets, a web-based Fullerton, CA company, which provides an assortment of exquisite specialty gift baskets for personal and corporate gift giving.
Wine Country Gift Baskets has implemented Marketing Concepts' Ability Chat for Help software. The Ability Chat for Help software allows customers to interact with "chat representatives" in a real-time chat environment without leaving their shopping carts.
It also provides Wine Country Gift Baskets chat representatives access to the functions they need to provide superior customer service. The software is specifically designed to install into a company's existing network. Ability Chat for Help was created for easy implementation with simple training and no "up-front" costs.
"Our Ability Chat for Help software is specifically designed to maintain the high customer service standards Wine Country Gift Baskets demands for their valuable customers," says Diane Buzzeo, president of Marketing Concepts.
"The Ability Chat for Help provides tools to help manage our customer service center in an easy and efficient manner," says Al Niemuth of Wine Country Gift Baskets. "It is important to our company to be able to deliver quick, accurate answers to our customers' questions."
Wine Country Gift Baskets offer a variety of gift baskets for special occasions such as holidays, birthday and sympathy. Some of their offerings include specialty wines, chocolate, candle, and bath and body products.
Marketing Concepts has been a leader in the direct commerce industry for over 20 years. By offering technology, marketing, operations, e-commerce, and software solutions, Marketing Concepts has the knowledge and tools to grow businesses in today's challenging global marketplace. For more information, please contact Marketing Concepts at (561) 330-3151 or visit www.marketingconcepts.com.
|
|
|
|
For More Information:
|
Florida Offices
1300 Park of Commerce, Suite 164
Delray Beach, FL 33445
Phone: 561.330.3151
Fax: 561.330.3154
Get the map to our Florida Office Map
Get Driving Directions to our Florida Office Directions
|
Minnesota Offices
130 Lake Avenue, P.O. Box 152
Spicer, MN 56288
Phone: 320.796.6245
Fax: 320.796.6036
Get the map to our Minnesota Office Map
Get Driving Directions to our Minnesota Office Directions
|
|
Home 
Client Login 
Contact Us
